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POA Management
Beginning October 1, 2017 Mystic Shores will be managed by
Diamond Association Management & Consulting out of San Antonio.

More information will be provided prior to final turnover.
Until then, please continue to work with Associa Hill Country on any Association administrative issues.

The Mystic Shores Property Owners Association has contracted with Associa in San Antonio to provide administrative services for our POA.
Correspondence with the POA should be addressed to the POA at the Associa office as follows:

Mystic Shores Property Owners Association

Main Office (830) 632-8300 

Associa Hill Country
2345 Loop 337, Suite 200
New Braunfels, Texas 78130

Below is the contact information for the offices of the Association management.

Hours of operation are: Monday through Friday, 8:30 a.m. - 5:30 p.m.

For all questions, concerns or requests regarding your community:


Senior Community Association Manager:                Brenda Grasse

                                                                                         2345 Loop 337, Suite 200, New Braunfels, TX 78130

                                                                                         Office: 830-632-8300

                                                                                         DirectEmail: Brenda.Grasse@associa.us


 For questions about your account, including payment plans, fee disputes, and/or general questions with payments:

Client Accounting Specialist:                                       Matthew Schuster

                                                                                          DirectDial:    512-347-2897

                                                                                          DirectEmail: matthew.schuster@associa.us


For questions on submitting an application to the Architectural Control Committee or reserving the Lake Park Pavilion:

ACC and Reservations Coordinator:                          Amy Aguilar

                                                                                          DirectDial: 210-471-2437

                                                                                          DirectEmail –  ACC:   acc-sa@associa.us

                  Direct Email – Reservations:         reservations-sa@associa.us


For new access cards:                                                   Brenda Grasse, Community Manager

                                                                                          Phone: 830-632-8300

                                                                                          DirectEmail: Brenda.Grasse@associa.us

For non-working access cards:
Gate Department:                                                         Anthony Rodriguez

                                                                                          DirectDial: 210-471-2407

                                                                                          Antoine Gaines

                                                                                          DirectDial: 210-471-2413

                                                                                          DirectEmail: AHCGates@associa.us

Stay Linked to your Mystic Shores Property Owners Association through your Associa website: www.associaaccess.com

 Associa Welcome Letter (1)
 Associa Responsibilities (4)
 Reporting Change of Address 

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